Refund Policy

Returns & Refunds Policy

If you are unhappy with your purchase for any reason, please contact us at [email protected]

We offer a 60-day money back guarantee return & refund policy. The product that you desire to return should be identified to our Customer Support team within 60-days after you received the product. A shipping label will be provided for the order, by our team, and the shipping and handling costs for the return shipment back to our warehouse will be automatically deducted from the final refund. 

The refund will be credited to your original payment within 10 business days after we receive the product. 

Please Note: 

All international orders are final with the exception of Canada. Please review International Shipping Policy for more information

Refunds granted are refunded for product cost only and do not include original shipping cost paid by the customer. 

Return labels will be provided by Organifi.

Shipping costs for the returns sent back to our fulfillment center will be paid for by Organifi. 

If you paid with Shop Pay Installments please reference the Shop Pay Installments Refunding an Order FAQ.

More orders & shipping questions?